Privacy Policy

1. Introduction

Welcome to Digital Legacy Platform ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

2.1 Personal Information

When you create an account, we collect:

• Name and contact information (email address, phone number)
• Account credentials (username, password)
• Profile information and preferences
• Payment information (processed securely by third-party providers)
• Communication preferences

2.2 Digital Assets Information

You may choose to store:

• Digital account credentials and access information
• Documents and files you upload
• Messages scheduled for future delivery
• Trusted contact information
• Any other digital assets you designate

2.3 Automatically Collected Information

When you use our platform, we automatically collect:

• Device information (IP address, browser type, operating system)
• Usage data and activity on our platform
• Access times and pages viewed
• Links clicked and features used

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Create and manage your account
• Process transactions and send related information
• Send you technical notices and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent security incidents
• Personalize your experience on our platform

4. Data Security

We implement industry-standard security measures to protect your personal information:

• Encryption: All data is encrypted using AES-256 bit encryption, both in transit and at rest
• Zero-Knowledge Architecture: Your data is encrypted with keys only you control. We cannot access your information.
• Secure Storage: Data is stored across multiple secure data centers with triple redundancy
• Access Controls: Strict access controls and authentication mechanisms
• Regular Audits: Third-party security audits and penetration testing
• Monitoring: 24/7 monitoring for suspicious activity and potential breaches

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With Your Consent: When you explicitly authorize sharing
• Trusted Contacts: With your designated trusted contacts after verification and according to your predefined conditions
• Service Providers: With vendors who perform services on our behalf (hosting, payment processing, customer support)
• Legal Requirements: If required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets (you will be notified)

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Export: Download a copy of all your data
• Opt-Out: Unsubscribe from marketing communications
• Restriction: Limit how we process your information

7. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce our agreements

If you delete your account or request data deletion, we will remove your information within 30 days, except where we are required to retain it for legal purposes.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place, including standard contractual clauses and adequacy decisions, to protect your data in accordance with this Privacy Policy.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us and we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

12. Data Protection Officer

For EU residents, you may contact our Data Protection Officer at: dpo@digitallegacy.com